FREE for IRLA YPG members

Target audience
- Those with limited or no legacy claims experience.

Learning outcomes
- Identify and apply the key principles and processes involved in the management of legacy claims.
- Explain the unique challenges presented by abuse claims and discuss emerging trends and
developments.
- Recognise developing risks within the legacy market and evaluate their potential liability implications.
- Understand the role of technology, data analytics and artificial intelligence in legacy claims
management.
- Demonstrate awareness of the legal, insurance and operational issues that influence decision making.